MERCURE STRASBOURG PALAIS DES CONGRES, Strasbourg – A Smart Stay in the City

The hotel offers spacious rooms larger than the usual Novotel standards, with a good pool. The receptionist Georgia and restaurant staff were exceptionally helpful, providing us with useful local information. The location is convenient for Parliament sessions but a bit far from the city center. The dining experience is in line with typical hotel buffets, with high prices. The facilities are well-maintained, though parking may be an issue for some travelers.

The hotel is conveniently located near the tram stop, making it easy to explore Strasbourg. The rooms are spacious, clean, and perfect for families with young children. The service here is outstanding, especially thanks to Georgia at the reception and the attentive restaurant staff. The dining options are varied and delicious, offering both hot and cold choices. Despite feeling a bit dated, the hotel is close to the city center and provides a car park for convenience.

The hotel is in need of some updates in the rooms, but they are quite spacious compared to other Novotel or Accorhotels. The service was excellent, with a room upgrade and a discount offered to compensate for any issues. The location is ideal for family visits and convenient for parking and accessing public transit. The dining experience offers fantastic choices, though some find it overpriced. Overall, a good value for money stay with friendly and knowledgeable staff.

Upon arrival, the hotel looked a bit tired and in need of refurbishment to update its appearance, though the rooms were very good - spacious, clean, and comfortable. The service was exceptional, with the staff being really helpful, offering a room upgrade, and providing useful amenities. The location was very convenient, within walking distance to the city center yet nice and quiet at night, despite being crowded with tourist groups. The dining experience had its ups and downs, with a variety of hot and cold food but some items lacking quality. The facilities were decent overall.

The hotel offers larger rooms compared to typical Novotel or Accorhotel standards. The rooms needed new wallpaper but had comfortable beds and pillows, though they felt outdated and required redecoration or a deep clean. The service was exceptionally friendly and helpful, even though some areas like room temperature control could be better managed. The location is a perfect base for those visiting the Parliament sessions, just a short tram ride away from the city center with a quiet ambiance at night. The dining options were limited and overpriced, with room for improvement. The hotel provides basic facilities with room for enhancement.